If you receive a copyright notice about material on your QwikVid listing, first identify the exact content and the claim. A counter-notice is a legal response, not a general request to restore a listing.
Check the notice and your records
- Keep the notice and note the affected property URL, media and order number.
- Review your photography agreement, permissions and any license for the disputed material. Do not assume a license covers every use.
- Reply through the contact channel in the notice with your questions or relevant documentation. If you cannot verify the sender, contact QwikVid support through the website.
If you believe removal was a mistake
A DMCA counter-notice is intended for material removed or disabled because of a mistake or misidentification. The statutory requirements include your signature, identification and former location of the material, a statement under penalty of perjury, and contact and court-jurisdiction/service-of-process information. Read the complete U.S. Copyright Office counter-notice requirements before preparing one.
Ask a qualified attorney if you are unsure whether a counter-notice is appropriate. It can have legal consequences, and your identifying information is part of the process. Use the response instructions supplied with your notice; ask QwikVid to confirm the proper channel if those instructions are missing.
What to expect
Keep copies of your response and follow-up correspondence. Submitting a response does not guarantee restoration. Do not re-upload disputed material to bypass a removal while the issue is being reviewed.
To report someone else's use of your work on QwikVid, use the copyright complaint guide.