Getting Started

Save a Listing Video on Your iPad

1 min read Downloading Your Media Files

Download the delivered listing video to your iPad when you need to show it without relying on the property website or an internet connection.

Download the video

  1. In Safari, sign in to your projects and open the order.
  2. Open Media and use the download action for the delivered video you need. See the download guide if the file is not ready or payment is required.
  3. Accept Safari's download prompt if shown. If a link opens the video instead, touch and hold the download link and choose Download Linked File when offered.
  4. Wait for the download to finish. Open Files and find the file in Downloads, or use Safari's Downloads button.

Check it before your showing

Open the saved file and play it through. Make sure it is available locally, then test playback without an internet connection before relying on it at the property. Check free device storage if the download fails.

A saved bookmark or property website link is not an offline copy of the video. For device-specific help, see Apple's downloaded files guide and Safari download instructions.

Still need help?

Email support with your order number, account email, and a short description of what happened. Include any error message so we can help quickly.

Was this article helpful?

More in Getting Started