Use these steps if you cannot finish verifying your email while creating a QwikVid account.
Enter the newest verification code
During sign-up, QwikVid emails a six-digit code. Enter the complete code in the verification window and choose Verify & continue. The code expires after ten minutes.
If your code is missing or expired
- Check the email address shown in the verification window and look in your spam or junk folder.
- Use Resend code in the same window. If you requested more than one code, use the newest email.
- Enter all six digits, without extra spaces. Follow any wait message before requesting another code.
- If you entered the wrong email address, close the verification window and correct your sign-up details.
Older activation emails
If your email specifically contains an activation link or an older authentication code, use that link or the account activation page. This is separate from the six-digit verification window used during current sign-up.
Password setup and sign-in
If QwikVid created your account, use Set up your password in the welcome email. If you already have a password but cannot sign in, request a password reset.
If you are still stuck, contact support with the email address you used and the error message. Do not send your password or verification code.